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Global Document Solutions Delivers Just-In-Time Documents for DCL
DCL (www.dclcorp.com), known as DisCopyLabs, is a leading provider of outsourced manufacturing and logistics services for technology industries. Founded in 1982, DCL is headquartered in Fremont, California. Its customers include hardware and medical device manufacturers, and software publishers. DCL's business-to-business and business-to-consumer services include turnkey manufacturing, packaging and assembly, fulfillment and distribution, warehousing and returns management. In providing these services, DCL has developed state-of-the-art information technology providing customers with real-time, web-based access to production, inventory and shipping information.
Key Business Issues and Challenges
DCL provides document services for information intensive companies whose business requirements revolve around the bundling of technical documentation with their software or hardware products. The traditional method of manufacturing large quantities of documents and warehousing them was presenting problems for a company that prides itself on responsiveness and innovation. With today's rapid product lifecycles, DCL was finding itself with obsolete inventory. DCL needed to find a way to bring document production in line with short manufacturing lead times while providing its clients the ability to make changes as required—not as inventory levels dictated.
The GDS Solution
DCL partnered with Global Document Solutions (GDS) to offer print-on-demand services to their customers. The solution, integrated into DCL's supply chain management system, enables customers to customize literature, technical documentation and other marketing collateral and bundle them just-in-time with their products as they go out to market. GDS produces and delivers all products to DCL within 24 hours of order placement. The GDS solution has eliminated the need for DCL to maintain inventory, it has helped reduce time to market, and provides the ultimate in manufacturing flexibility.